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Shipping Policy
For customers who choose to have their purchases delivered the following rates apply per item shipped:
New Providence-$5.00
Family Islands-$10.00
The following chart indicates which islands we are able to deliver to and the method of delivery; please follow this chart when providing the delivery address for your order.
For our New Providence customers we offer two business day courier delivery to any New Providence address provided (home or work). Delivery hours run from 6am-8pm, Monday-Friday. Please provide an active phone number at the time of checkout.
For any Family Island that offers Agent Delivery service please provide your home or work address. An agent will most likely contact you by phone before delivery is attempted. For our Family Island customers you can expect your package to arrive within two business days unless a specified Delivery Day is listed below. (Please allow up to 7 business days for Family Island delivery as we navigate the pandemic.)
If you live in Cat Island please make sure to indicate which airport you would like to collect your package from at the time of checkout.
ISLANDS | Delivery Days | Delivery Method |
NASSAU | MONDAY-FRIDAY | MESSENGER SERVICE |
FREEPORT | MONDAY-FRIDAY | Agent will Deliver |
EXUMA | MONDAY-FRIDAY | Agent will Deliver |
ELEUTHERA | MONDAY-FRIDAY | Agent will Deliver |
ANDROS-FRESH CREEK | MONDAY-FRIDAY | Agent will Deliver |
ANDROS MANGROVE CAY | MONDAY-FRIDAY | Collect at Airport |
ANDROS/ NICHOLS TOWN | TUESDAY & THURSDAY | Agent will Deliver |
INAGUA | MONDAY, WEDNESDAY, FRIDAY | Agent will Deliver |
MAYAGUANA | MONDAY & FRIDAY | Collect at Airport |
CAT ISLAND | MONDAY-FRIDAY | Collect at Either Airport |
LONG ISLAND | MONDAY-FRIDAY | Agent will Deliver |
ACKLINS AND CROOKED ISLAND | WEDNESDAY & SATURDAY | Collect at Airport |
SAN SALVADOR | MONDAY-FRIDAY | Collect at Airport |
RUM CAY /RAGGED ISLAND | VIA MAIL BOAT ONLY | Collect Dockside |
BIMINI | MONDAY-FRIDAY | Agent will Deliver |
BULLOCKS HARBOUR BERRY IS. | MONDAY-FRIDAY | Collect at Airport |
ABACO | MONDAY-FRIDAY | Agent will Deliver |
Our office is not open on holidays or weekends. Should you need assistance concerning your order please email customerservice@grsbah.net or call 1-242-394-1011 Mon-Fri 8am-3pm.